As technology giants and private equity firms look for potential acquisition targets, customer relationship company Convergys Corp (CVG.N) may spark renewed interest, several sources familiar with the situation said. Convergys, which provides outsourced customer care and billing in places like India and the Philippines, reviewed strategic alternatives last summer, including the possible sale of the company or of certain assets, one of the sources said. No deal happened because prospective bidders offered prices that fell short of the board's expectations amid concern about the dynamics of the industry, which has been in flux over the last few years due to declining demand for outsourcing services, the source said.
Source
